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英語(yǔ)試講題目

Directions: Applicants please make a teaching plan for the following article, including teaching key points, teaching difficult points and teaching procedures. You will have 15 minutes to give your presentation in English.

Workplace Etiquette

How we behave at work influences our happiness and our employment development. A lack of awareness regarding rules in the workplace may cause many problems. Workplace etiquette refers to proper behavior in the workplace, for making the environment where people work a polite, respectful, pleasant place to be. Here are some rules for proper workplace etiquette that help you enhance your business image.

In general, workplace etiquette is based on respect for others. Treating others kindly, politely, and with respect is one of the most important aspects of any kind of etiquette, not just at work. Some examples of this include listening when other people are speaking without interrupting, not checking messages during a meeting, only contributing to a conversation or meeting if there is something worthwhile to add, keeping one’s workspace clean and free of materials that could be offensive to others.

Your professional image is one of the first things your clients and colleagues notice about you. If you look sloppy or overly casual, you will not be taken very seriously. Follow your company’s dress code, or if there is not one, initiate one yourself. Even if your company is super casual, dress business casual instead. According to “Forbes”, women should never show up to work in flip-flops, miniskirts or skintight jeans; men should avoid shorts and T-shirts.

Good communication is the key to getting things done around the office. From signing up for special projects and tasks to going over an employee evaluation, the key to a smooth environment is the ability to communicate effectively. Remain professional at all times, speak clearly and voice your opinion in a polite manner, without insulting those around you. The better you communicate, the more your colleagues will respect what you have to say.

Always answer the phone in a professional manner, with the name of the company as well as your name. If you are on a personal call, keep it short and avoid talking or laughing loudly for the whole office to hear. Don’t argue with customers or clients, and don’t keep callers on hold for extended period of time. If you need more time to find out the answer to someone’s question, take down a name and number and call him back.

Don’t get involved in office gossip because it ruins the reputation of the person you are talking about as well as our own. If someone in your office tries to share titbits from the rumor mill with you, refrain from engaging her and change the subject to something work-oriented. Not only does this discourage people from gossiping, but also it sets the tone that you will not participate.

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