A：Hello, please connect me to Tech Support.

你好，技術支持請聯系我。

B：This is Tech Support, how may I help you?

這是技術支持，有什么我可以幫你嗎?

A：I am having problems with my Internet service.

我的互聯網服務有問題。

B：What seems to be the problem?

什么樣的故障呢?

A：None of my wireless devices are connecting to the Wi-Fi.

我的無線設備都無法連接到無線網絡。

B：I see. Have you tried disconnecting and reconnecting the modem?

我明白了。你有試著斷開和重新連接調制解調器嗎?

A：No, how do I do that?

沒有,我該怎么做?

B：Simply unplug the modem for fifteen seconds.

只需要拔掉調制解調器15秒。

A：Alright. I plugged it in again.

好的。我又把它插回去了。

B：Are all of the lights back on the modem?

所有的調制解調器燈又都亮起來了嗎?

A：Yes, they're all green!

是的，他們都是綠色的!

B：Your devices should be able to connect easily now.

你的設備現在應該能夠輕松地連接。

A：Oh, they're working perfectly! Thank you!

噢，它們可以正常工作了!謝謝你!